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Towards academic reading

Read this paragraph and answer the question below.

What are Communication Skills?

Effective communication skills can help you have more positive relationships with people.
These skills include verbal skills such as being able to find the right words to communicate exactly what you mean to say. Non-verbal forms of communication such as use of eye contact and tone of voice can also help you get your messages across more effectively. Other important communication skills include being able to listen carefully without interrupting the person who is speaking to you.

According to this text, which of the following can we improve in order to make our communication more effective? Choose the 3 correct answers.

thinking about what we want to say instead of listening carefully to others

looking directly at people

the way we stand and move when we talk

choosing the right words