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Towards academic readingRead this paragraph and answer the question below.
How Can Mediators Help?
A worker's strike is when workers refuse to work until their employer agrees to improve their work conditions. Sometimes, when strikes persist for a long time, both sides, the workers and the employer, agree to bring a mediator to help resolve the conflict. The basic principle of mediation is that a neutral party can discuss compromises with each side in a calm manner, free of all emotion, and can therefore help both sides to reach an agreement.